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For special offers, sales and product news, subscribe to Olli & Lime News, our monthly newsletter. We won't share your email address and you can easily unsubscribe at any time.
your information
When you order from us, we use your name, address, email and phone number to process your order and send you related notifications. We also add your email address to our mailing list.
privacy policy
We take your privacy very seriously. When you provide personal information, we don't share it with anyone, so you won't receive any third-party marketing emails or calls.
We ship via FedEx/USPS within the United States and via USPS to Canada and worldwide.
Orders are processed immediately and dispatched within two working days. Once your order has been dispatched, we will email you a tracking reference.
Standard shipping is by FedEx Ground or USPS Priority Mail, depending on weight/zone. For express shipping, please select appropriate options at checkout.
We provide free ground shipping to the 48 contiguous states, for orders over $100 . For HI, AK and Canada, orders must exceed $250 to qualify. Other international orders do not qualify for free shipping.
Delivery times are estimates. We cannot be held responsible for delays due to unforeseen circumstances. If there are problems with your order, or delays with production or dispatch, we will contact you.
Payments are processed at the time of ordering. The total order cost is that of goods purchased plus delivery charges and applicable tax. We reserve the right to reject orders at any time.
All credit/debit cardholders are subject to validation checks and authorization by the card issuer. If the card issuer does not authorize payment, we will not process the order.
customer service
1-888-608-7477 (toll free)
service@olliandlime.com
media enquiries
617-383-5950
press@olliandlime.com
wholesale enquiries
617-383-5950
orders@olliandlime.com
mailing address
Olli & Lime LLC
258 Harvard Street STE 465
Brookline MA 02446-2904
business hours
Monday-Friday, 9am-5pm ET
